Shipping and Delivery

Our best sellers shipped within the USA,we ship from our warehouse in Antioch, California. Every product is quality checked before dispatch, which means we guarantee the best quality and explains our significantly.ETA usually takes 7-14 business days from the shipping date.

Sometimes from our overseas locations including, Singapore, or Peru. We source from reliablevendors of the best quality from around the world.

Yes, we do!We offer free transportation around the world.

Can’t wait to get your your order sooner? We also have expedited shipping options available at checkout.

United States: 7 -14 business days
Australia: 10 - 14 business days
United Kingdom: 7 - 14 business days
Europe: 10 - 14 business days
Hong Kong: 7- 14business days
Other: 10 - 14 business days

It takes our Fulfilment Team 1 business days to process orders and prepare them for our shipping carrier.

Returns & Replacements

Please see our 'Refunds & Warranties' section for information on returns, exchanges and cancellatio

Ordering & Payment

If you have made a mistake in your shipping address please email service@lampech.com within 24 hours of placing your order. Please make the subject line 'Change of Address' and provide your full name, order number and corrected shipping address

Within 24 hours of ordering, you can cancel your order by contacting. Each order remains in a processing state for 24 hours until it is transmitted to our operational facility for immediate fulfilment.

We accept all major credit cards: MasterCard, Visa, American Express, and Discover, and PayPal.

All orders will be processed tax-free.

Warranties

Yes! Most of our competitors only offer a 1-year warranty, but we believe in our products so much that we offer an industry-leading 2-year warranty! 

General

Thanks for your interest! We love hearing from you. Email us at service@lampech.com

Yes we do! Contact us for more information.

There may be a few reasons your tracking hasn't quite updated yet!:
1、 After you have first recieved your tracking number, it may take up to 0-1 bussiness days for the tracking information to update or become active. Since tracking numbers are created prior to packages being handed off to air freight companies, it may take a few days for your tracking to be added in their system.

2、 Since most tracking information updates after reaching the next facility in its journey,it is normal for tracking numbers to show no updates for a few days or more as it's in transit to its next desitination.

3、If your tracking information shows that the package has entered your country, but doesn't provide any additional information after that, your package could just be delayed at customs. This is common on international orders and may take a few days to update.

For logistical purposes, items in the same order may arrive separately. We do this to ensure that itemsare shipped to our customers as quickly as possible.